CHERRY

    from Saudi Arabia - December 12, 2017

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    The flight to Riyadh Kingdom of Saudi Arabia was a okey but hoping to fly with pal with their new A330 tri class next time..delicious food and friendly flight attendants.my fare was been paid by my employer so i have no opinion for that.

    John Marcus

    from New Zealand - December 12, 2017

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Auckland – Manila-Auckland flight with Philippine Airlines is excellent i have nothing to complain..cabin staff onboard afre amazing awesome, friendly,polite and caring, food is great and the pilots always have smooth landing .

    Romeo

    from United Kingdom - December 5, 2017

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Manila to London was a new experienced flying with Pal they are now using B777-300ER which is really good beacuse it is equipped with individual seatback tv monitor , unlike before with an old A340 that you have to deal with a boring longhaul flight because no individual audio video tv seatback, good food ,attentive and friendly cabin service by the flight attendants onboard ..thumbs up!!

    Audrey

    from United Kingdom - December 5, 2017

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Philippine Airlines from Manila-New York was great new B777-300ER with wifi onboard good inflight meals individual inflight entertainment system a friendly and kind cabin crews onboardi will definitely fly with Pal again.

    Geoff

    from New Zealand - November 21, 2017

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Booked flight from London to Auckland, via Manila. Informed 2 weeks before due to leave that Manila – Auckland leg delayed 24 hours. No explanation or apology, and told that any re-arrangements were our responsibility. Had to book accommodation in Manila, and also in Auckland as now could not get home same day, plus needed new flights from Auckland. Check ins both at London and Manila abysmally slow, not enough staff. PAL terminal at Manila very badly signed, and gate waiting area had no water or toilets so had to go out and back through security. Plane from Manila freezing cold, airline staff could, or would, not remedy. No entertainment on this plane, on two 4-5 hour flights. Took us 5 days to get home, completely exhausted. After complaining, offered flying points (which we were probably entitled to anyway), and then refused to answer. NEVER AGAIN.

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