7.2/10

    From 37 passenger reviews

    Shahid

    from United Kingdom - October 11, 2016

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Fantastic airline has had its ups and its fair share of downs but is definitely on the mend inshallah.
    We all as Pakistani nationals both in Pakistan and abroad should support our national carrier and remain loyal as always and with all the new aircraft and also the premier service being launched good times are ahead inshallah

    Manoo

    from Pakistan - August 12, 2016

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Most unacceptable service. Absolutely disgusted how my mother and I were treated. No hospitality, no apologies for Staff mistakes and most of all back talk and ignorance of what was being said. I am
    Honestly outraged by this behaviour and horrid service and poor excuse of an airline. Oh and our flight was delayed by 9 hours not to mention the old food that was served to us. Never taking PIA again. First flight in 12 years was Absolutely atrocious.

    Babar

    from Pakistan - August 11, 2016

    Flew Premium Economy

    Overall Score

    4/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    My personal experience with Pakistan International Airlines is very bad. The seats and tables are very dirty. There is no entertainment system so you have to sit bored in your whole flight. There is a lot of noise in the cabins and staff is not responsible, cooperative or helpful. People behind you keep bumping your seat and bathrooms are not clean. Food is fine and leg space is usually very less unless you are travelling in business or first class.

    shinya

    from Japan - July 13, 2016

    Flew Business

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    2011/11,I visited Beijing for the first time. I came to Beijing-Capital by Pakistan International Airlines. My flight ticket was the cheapest economy class. But my seat was Economy plus class. Great!! Fine!! Excellent!! I was never meant to be like this. Because,this is the cheapest round trip ticket between Tokyo and Beijing.
    Back to Tokyo-Narita,the seat was ordinary economy class. However even this seat had no problem.
    2012/5,I visited Beijing for the second time. This time,I took Pakistan International Airlines again;besides,it’s Business class. What are the advantages?? It’s the taste of the air meal. The air meal was so “strong” Pakistani meal. Every ingredient of the “strong” Pakistani meal says “私は小麦よ!!(JP)”“我是鸡肉!!(CN)”“I am a carrot!!(EN)”“Sou frango!!(PG)” Their self assertion was so strong like this. But taste of every ingredient was very good,so meal’s taste was OK too.
    I hope you guys,try to board Pakistan International Airlines and to eat this meal.

    MUSSADIQ

    from Italy - June 1, 2016

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Excelent with services and cheap fares direct from Europe,UK and USA.
    No need for connection flights from Middle East and Turky.
    PIA has the best ever safty records.

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