Pakistan International Airlines

I must admit, I am totally surprised and impressed when I took the flight from Islamabad to London. As soon as I entered the aircraft, I was welcomed with smiley and smart looking staff (which is slightly unusual). The plane was clean and the seats were comfortable. The pillows were on each seat along with the blankets. All clean.

In flight entertainment was ready before the flight was even taken off. The screens were right in front of you (on the back of the front seats) and you can choose from Movies, Cartoons, Games, TV Shows, Airline front and downwards camera and much more. All touch screen.

When the lunch arrived, they had a menu…. yes menu with options ! We were offered Fish Pasta, Chicken curry with rice and lamb with rice. I went with chicken rice and my mum went for Fish Pasta. On both the trays, the main course was different but the desert and the rest was same. The desert was chocolate cheese cake.

Once we finished with the food, we were offered drinks and then the staff tidied everything up. After few hours we were offered snack and it was croissant with cheese and chicken (extremely tasty and fresh) along with lemon tart and tea.

The plane was PIA Premier.

Fantastic airline has had its ups and its fair share of downs but is definitely on the mend inshallah.
We all as Pakistani nationals both in Pakistan and abroad should support our national carrier and remain loyal as always and with all the new aircraft and also the premier service being launched good times are ahead inshallah

Most unacceptable service. Absolutely disgusted how my mother and I were treated. No hospitality, no apologies for Staff mistakes and most of all back talk and ignorance of what was being said. I am
Honestly outraged by this behaviour and horrid service and poor excuse of an airline. Oh and our flight was delayed by 9 hours not to mention the old food that was served to us. Never taking PIA again. First flight in 12 years was Absolutely atrocious.

My personal experience with Pakistan International Airlines is very bad. The seats and tables are very dirty. There is no entertainment system so you have to sit bored in your whole flight. There is a lot of noise in the cabins and staff is not responsible, cooperative or helpful. People behind you keep bumping your seat and bathrooms are not clean. Food is fine and leg space is usually very less unless you are travelling in business or first class.

2011/11，I visited Beijing for the first time. I came to Beijing-Capital by Pakistan International Airlines. My flight ticket was the cheapest economy class. But my seat was Economy plus class. Great!! Fine!! Excellent!! I was never meant to be like this. Because,this is the cheapest round trip ticket between Tokyo and Beijing.
Back to Tokyo-Narita,the seat was ordinary economy class. However even this seat had no problem.
2012/5，I visited Beijing for the second time. This time,I took Pakistan International Airlines again;besides,it’s Business class. What are the advantages?? It’s the taste of the air meal. The air meal was so “strong” Pakistani meal. Every ingredient of the “strong” Pakistani meal says “私は小麦よ!!(JP)”“我是鸡肉!!(CN)”“I am a carrot!!(EN)”“Sou frango!!(PG)” Their self assertion was so strong like this. But taste of every ingredient was very good,so meal’s taste was OK too.
I hope you guys,try to board Pakistan International Airlines and to eat this meal.