4.5/10

    From 4 passenger reviews

    semih

    from Turkey - March 5, 2019

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    it was very good experience

    Laura

    from Turkey - May 21, 2017

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    I will NEVER fly this airline again. I have booked with Onur Air for two separate trips. BOTH times my husband and I arrived at the airport only to find out that our flight had been cancelled several weeks before and we were NEVER informed. We confirmed with the airline that they had our correct contact information and they claim that they sent an SMS or email but we searched all of our records and there was NOTHING. We have been able to get a last minute flight with a different airline, but it has cost us a FORTUNE. The airline has offered nothing to us except to open a complaint file, which is completely useless. Everything about what they have done these TWO times is completely unacceptable and I highly recommend not booking with them. They are a disgrace.

    Jacqueline

    from Turkey - April 3, 2017

    Flew Economy

    Overall Score

    4/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Little space. Small seat. Fly with 1 stop. Had to run to catch the next flight. Almost to late because the first flight was delayed. No help from onur air…

    Sahir

    from Israel - July 10, 2016

    Flew Economy

    Overall Score

    3/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Very unprofessional crew.
    Very old A330.
    Very poor food & beverages (cookie and a drink).
    No entertainment system at all.

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