3.4/10

    From 127 passenger reviews

    Aniket

    from India - April 5, 2017

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    It was a great experience with malindo flight OD215. The crew was polite and beautiful. The seats were much comfortable. Air circulation was also good. The best thing is screen behind each seats which contains hindi movies, Hollywood movie, games and much more. The most important thing is food quality which is awesome. One word to explain my flight experience is AWSOME

    David

    from Australia - March 15, 2017

    Flew Economy

    Overall Score

    4/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Terrible inflight entertainment for English speakers. Worst I’ve seen on an airline.

    Trish

    from Australia - March 3, 2017

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    February 26th 2017, my flight from Kuala Lumpur to Perth with Malindo airlines took off. We took of during a thunder storm. I smelt something from inside the airplane during take off, I asked my partner what it was, he said it was just food. All of a sudden a passenger yells “THERES FIRE ON THE WING” and the left wing was sparking. There was panic throughout the entire airplane, the flight attendants were the worst I’ve ever experienced and hid from the passengers. Some even sat down in their seats and said nothing, they were in shock.
    I was absolutely terrified by this point. All of a sudden the entire airplane has an electric shock go through it from the top to the bottom of the plane, almost like lightening hit the plane. Then everything turns off for a second and another electric shock goes through the plane. The wing is on fire. no one is telling us what is going on and we are terrified. The pilot announces that they have lost communication with the airport and will be landing blind. We land, there is no emergency services. Malindo tried to shove us onto another one of their dodgy flights and we refuse. They promise to pay for our hotel and never follow through.

    Vivi

    from Malaysia - February 25, 2017

    Flew Economy

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I was impressed with their in-flight service. I was travelling with a baby and the cabin crews were very helpful. Comfortable seat compare to their competitors and my trip feel short with their inflight entertainment.

    kattoor

    from Australia - February 23, 2017

    Flew Business

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I flown 5 Feb from KUL to COK, I mark 100% for in-flight services and food. Flight was on time,
    Good information from Cockpit.

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