Louis
from Thailand - March 24, 2016
Flew Economy
Best low cost airline in Thailand.
BKK-LOE and BKK-HDY
Value for money. Brand new 737-900. Friendly and helpful staff and crew. Planes always on time.( 5 out of 5 times for me ). Nothing to complain about.
I believe you get much more than you can expect from a low budget airliner where the crew earns about 15.000THB a month.
Will use again this April. And again in August.
Nothing to worry about.
Mogens
from Thailand - March 21, 2016
Flew Economy
Nothing bad to say about them..Bangkok-Udon Thani r/t.
Brand new airplanes , young friendly and very helpful crew. So cheap that you always feel bad and wondering what the crews salary is.
Departure on time, arrived on time.
Going again this April with Thai Lion Air
Sarah
from Germany - March 16, 2016
Flew Economy
I have booked a flight with Lion Air from Denpasar (Bali) to Jakarta on the 2nd of march 2016. My actual flight was cancelled 2 days ago. The alternative flight was 50 minutes late, so that I was not able to catch my international flight to Singapore and therefore missed my connecting flight to Frankfurt.
At the end I had to wait 24 hours at the Singapore airport!!!
The ground staff at the domestic airport in Jakarta was completely overstrained by the situation.
The customer service hotline in Singapore was not accessible – queuing for hours.
Conclusion: Never ever again! Rather spend some little more money on AirAsia!
Mickael
from France - February 5, 2016
Flew Economy
Very cheap price for this flight from singapre to bangkok. Brand new boeing 737-800 with comfortable seats. And i’m 6″5…
No delay, free snack( oreo + water), optional menu with decent prices.
No entertainment system but for 2h flights i’m not shocked. You can watch your tablet…
Great low cost airline
N
from United States - January 11, 2016
Flew Economy
HORRIBLE experience. 4 hour delay on a flight. Call center was useless and had me on hold on and off for 30 minutes; they also did not give me correct information. In-airport staff was rude and had 0 customer service. There are plenty of budget airlines in Thailand, do not use Thai Lion Air!!!! Absolutely worst airline experience.