Anthony
from Trinidad and Tobago - August 4, 2015
Flew Economy
This is the worst airline I have ever travel with. If the ratings was from zero to ten…I would of given Laser zero!
For example, my flight was scheduled to leave Porlamar Airport at 11:00 am on Sunday August 2, 2015. Got to the airport at 9:00 am; the flight left around 3:00 pm. Only the pilot said sorry when we prepared to take off! Imagine…the flight was even delayed for 15 minutes while the air hostess and other Laser employees inquired about two missing passengers! All this after the flight was four hours late!
Laser don’t have any care in the world for passengers and their time. The airline employees should be bilingual (Counter and Air Hostess).
I will not even express my feelings about the service from Piarco to Porlamar…Laser is totally ridiculous!
J. A.
from Venezuela - January 4, 2014
Flew Economy
Maintenance of aircrafts is very poor.
Staff service onboard is very lousy. But, staff service on the counter is excellent.
Airplanes are ALWAYS late!!!!!
But, this is the best aircraft carrier to travel in Venezuela!!
