4.5/10

    From 13 passenger reviews

    Arthur

    from Brazil - May 14, 2020

    Flew Premium Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    The greatest airline company in Brazil. Good professional service. Worth the ticket price, especially traveling in “Gol mais conforto” seats.

    Renata

    from United States - August 20, 2019

    Flew Premium Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    At this point in my life I believe I had flew in almost all airlines out there.But when comes to be completely unprofessional and totally not even close to be up to standard to be called an airline company then is a serious issue. Not capable to open up an international flight and lead us to believe they were able to fly internationally like any other airline..I sincerely suggest this airline company to go on a different line of business and let the flying business which is one of the most important segment in the world be handled by airlines that actually knows what they are doing and how important that is for society.

    Thiago

    from Brazil - July 23, 2019

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Gol is a standard airline. Usually, flights are on time. The cabin crew is polite …

    Matias

    from Argentina - May 1, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Si están pensando viajar con chicos chicos por GOL o via Brasil PIÉNSENLO 2 veces!
    Tenemos un chico chico de 1 año y medio. Todos los que viajan con chicos saben cuánto equipaje de mano se necesita para viajar en viajes largos.
    Empecemos por la política de seguridad de GOL. NO LES VAN A DAR CINTURÓN DE SEGURIDAD PARA SU BEBE POR MAS QUE LO PIDAN.
    Mas allá del peligro para los bebés, siempre viajamos con cochecito de bebé que entregamos en la entrada del avión y nos lo devuelven cuando bajamos del avion. En este caso le entregamos el cochecito GOL que sin decirnos nada, lo mando junto con el equipaje HASTA EL DESTINO FINAL.
    Consecuentemente no lo pudimos usar en el aeropuerto de Rio de Janeiro donde tenes que caminar no menos que 4 km en un aeropuerto sin aire acondicionado y con mucha humedad y calor. Y tampoco lo pudimos usar en Amsterdam donde teníamos 5 hs de espera hasta nuestro próximo vuelo!

    Mauro Antonio

    from Brazil - March 12, 2019

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Excelent.

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