GOL

I arrived 50 minutes before boarding for a domestic flight within Brazil. Normally this is plenty of time to pass security and get to the gate on a day other than a holiday. I was refused entry because I did not check in on an app 1 hour before boarding. I was there 50 minutes before boarding, I remind you. Any other airline would call you on an intercom, rush you to the gate, but this one? Forces you to buy another ticket. But, hey it’s cheap at least.

I arrived at the airport 50 minutes before a domestic flight within Brazil. Normally this is plenty of time to get a ticket, pass security and get to the gate, except perhaps on a holiday (this was not). I was refused entry at the turnstyle because I did not check in on the App 1 hour before the flight. I tried at the 50 minute mark and was given an error. I was forced to buy another, later flight. In all my years of flying I have never encountered such a situation. Any other airline will cjll over the intercom until the last minute to ensure you make your flight, but this one, GOL? They will force you to buy another ticket for bot following an arbitrary app based check in timeline.

Good but not the best

The greatest airline company in Brazil. Good professional service. Worth the ticket price, especially traveling in “Gol mais conforto” seats.

At this point in my life I believe I had flew in almost all airlines out there.But when comes to be completely unprofessional and totally not even close to be up to standard to be called an airline company then is a serious issue. Not capable to open up an international flight and lead us to believe they were able to fly internationally like any other airline..I sincerely suggest this airline company to go on a different line of business and let the flying business which is one of the most important segment in the world be handled by airlines that actually knows what they are doing and how important that is for society.