Aishvarya
from India - November 10, 2022
Flew Economy Class
Worst airline ever. Tendency to cancel flight few hours before departure. They don’t put you on an alternate flight and you can haggle with customer support forever. Save yourself the trouble and just pick any other airline.
Eunika
from Go Air review by Eunika - October 30, 2020
Flew Economy Class
My husband was supposed to fly with GoAir on 1th of November. He’s been waiting for this flight for more than a week.
Now, I was doing his online check-in just to found out that his flight has been cancelled?!!!
WITHOUT ANY NOTICE FROM GoAir. NO EMAIL, NO MESSAGE. WHAT KIND OF SERVICE DO THESE PEOPLE PROVIDE?!!!!
The only option for him is to reschedule the flight…conveniently for THEM there is another flight he will just have to pay another 80€ to reschedule!
What is wrong with these people?
He is waiting for a week for a flight that was financially acceptable for us instead of flying the same day he reached Port Blair with another flight provider for 150€ just to pay even more waiting, flying with GoAir!!
I can’t make up my mind whether this is a marketing move to get money of on cancellations and rescheduling or absolute and utmost incompetence of the company.
Yatendra
from India - October 4, 2020
Flew Economy Class
I booked a seat on flight no. G8-175 on 31 August 2020, scheduled to depart from Lucknow (LKO) to New Delhi (DEL) at 18:35.
On 30 September 2020, I received an email that: GoAir would like to inform you that G8 175 on 01 Oct ’20 from Lucknow (LKO) to New Delhi (DEL) is scheduled to depart Lucknow (LKO) at 09:20.
That means the flight has now been preponed.
At a short notice of less than 24 hours, it was informed that an evening flight has been rescheduled to a morning time. October 01, 2020 was a working day, so it is common sense that a person is booking the evening flight so that the work/office may be attended during the day time. Without the consent of the passenger, how can the airlines decide that someone will be able to skip the office. It is a highly unprofessional and unacceptable approach. Due to the negligent policies and incompetent services, I was not able to reach Delhi on the night of October 01, 2020.
Deepak
from India - June 12, 2020
Flew Economy Class
No Goair it’s terrible. Very bad customer service also. You won’t even get you money back
kamal
from India - February 28, 2020
Flew Economy Class
The worst customer service , The Sikh supervisor has no clue what he us doing , I was stopped to fly at check in desk , I was flying to Phuket and he said i need to have 10000 TBH cash , I did not have that much cash so I missed the flight and the money.He said to my travel agency that NO show .
Poor customer service and staff is liar .
