Garuda Indonesia

I flew from Bali to Jakarta with Garuda Indonesia. It was on time departure and arrival. The services are excellent such as direction, food & beverage, etc. The legroom and seat were roomy & very comfortable. Overall, It was fantastic flight & trip with Garuda Indonesia.

BEST AIRLINES IN THE WORLD

Very poor from check in to arrival. Disappointed.

What can i say my flight was terrible AVOD wasan’t work during all flight
i have problems with check in in Singapore, staff was rude speaking in their language
my partner always reserve seat by the window and he give us seat in the middle ! and don’t want change a seat because flight was “full” but it wasan’t
then i ask to speak with supervisor and he done our case in 1 minute ! but that was only beging of our problems but this is a long story
i write complain but they only say “apologize|
and they replay to me AVOD was working on flight …
probably about 30 seat don’t have tv soand they try to told me everything was ok

Had four flights between Jakarta and London and all of them were great. On my last trip from London, I was with my wife and my baby. I was expecting a little bit of chaos as usual but unexpectedly the flight was so smooth and staff helped us a lot during the travel. They offered us a carrycot yet we declined it due to my baby was too tall and active but then they gave my son several toys to have. There was another single woman passenger with a baby who cried all the time, but the staff was very helpful and made her comfortable. Overall, staff treated us like the first class passengers

Indeed, Garuda never fails me, they serve with smile and patient.