eko

    from - February 22, 2018

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    it’s the best airline in my country

    Margaret

    from Australia - July 23, 2017

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    We flew from Sydney to Bali and found it to be a comfortable flight. The seats were spacious, meals excellent and the service first class. Pity we cant fly from Adelaide as it would definately be our first choice. Rate them very high compared to other airlines we have used.

    Shane

    from Australia - January 26, 2017

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Best way to fly to Bali.
    There are so many options flying from Perth to Bali but Garuda is the one to go with. They have good departure and arrival times which allow a longer Holiday and no waste of days which when you are having a quick trip is important. The service is amazing and the extra cm or two of legroom in economy really helps. They use a wide body a330-200 which is the largest aircraft used on the busy Perth to Bali route.

    EDITORS COMMENT: Great feedback! Thanks for sharing your amazing experience.

    kenny

    from Hong Kong - January 18, 2017

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    great and excellent service

    Syahrul

    from Indonesia - January 6, 2017

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Only one that need to be improved is check in service on airport, especially for passenger that already checked in via web/mobile. Differentiate how to handle check in baggage will be more point e.g sometimes, passenger take to much baggage to put on check in, it should be there is one special counter to handle it, so that the queue is not too long.

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