Ala'
from Saudi Arabia - November 8, 2015
Flew Economy
The worst airline I have ever used, please find below points explains why:
1- No value for money as it’s costing more than other Airlines despite the very unbelievable narrow seats, rude staff, nothing served without pay and no TV or Radio available, the funny part is that passengers must have “money change” to be able to buy items!! even Flynas doesn’t want to make more money!!
2- I tried to check in on line but Nas is selling the chair’s locations!! so i have to pay minimum 35 SAR to choose any chair in the plane.
3- I had a cabin bag as usual which contains my passport, Iqama, driving license, car keys, my wallet (4000 SAR + 3 Credit cards and one ATM card) and when we arrived to the plane they forced me to give my bag to them to be with the luggage without any document receipt or any prove that they have it, what kind of client respect is this?
4- I reserved a hot breakfast online, it was served unprofessionally, first box came with fruit salad, batter & jam, salt & pepper, coffee creamer, sugar, stirrer & coffee spoon, then waited for the hot breakfast which was late and served without tray in a small aluminum box, very hot, food items mixed inside badly.
