1/10

    From 3 passenger reviews

    Saleem

    from Saudi Arabia - December 19, 2016

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    I have traveled all over the world but this airline is the worst experience i have ever had. Rude staff and cabin crew. very narrow leg room. No entertainment. They forgot my luggage back in Jeddah while travelling to Riyadh. Ground service at Riyadh airport was extremely rude. I asked about my luggage and imagine the reply from airline representative. “I am not your servant. Just stay there, when your luggage comes, we will call you. ” Don’t waste your money for this so called “low cost airline”. In the end it will cost you more.

    Ali

    from Saudi Arabia - November 11, 2015

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    The in-flight staff is horrible, even though i had no legroom some man infront of me was bending his seat on my knees painfully. i called a hostess to talk to the man and she completely ignored me. i asked the man infront of me bending his seat on my knees and he ignored me too. so i was sitting in that flight with a pain. i will never choose Flynas again EVER.

    Ala'

    from Saudi Arabia - November 8, 2015

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    The worst airline I have ever used, please find below points explains why:

    1- No value for money as it’s costing more than other Airlines despite the very unbelievable narrow seats, rude staff, nothing served without pay and no TV or Radio available, the funny part is that passengers must have “money change” to be able to buy items!! even Flynas doesn’t want to make more money!!

    2- I tried to check in on line but Nas is selling the chair’s locations!! so i have to pay minimum 35 SAR to choose any chair in the plane.

    3- I had a cabin bag as usual which contains my passport, Iqama, driving license, car keys, my wallet (4000 SAR + 3 Credit cards and one ATM card) and when we arrived to the plane they forced me to give my bag to them to be with the luggage without any document receipt or any prove that they have it, what kind of client respect is this?

    4- I reserved a hot breakfast online, it was served unprofessionally, first box came with fruit salad, batter & jam, salt & pepper, coffee creamer, sugar, stirrer & coffee spoon, then waited for the hot breakfast which was late and served without tray in a small aluminum box, very hot, food items mixed inside badly.

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