flyNas

Fly Nas – XY 878
Tbilisi to Dammam
24th June 2024
Seat No. 11D, 11 E, 11 F

I was traveling with my Old Mother aged 75 years with Approved Wheel Chair Facility from Airlines.
WHen we enter the flight in Tbilisi from Hydraulic Carriage from opposite door with airlines / airport assitance with my mother n wife, we have been refused to enter and insulted with high voice saying that you cannot enter through this door and chair is not allowed for such healthy lady. You go back. So bad welcome after long hours of waiting and travel. Team leader a philipino Lady was also not able to understand situation n instead calming down his crew she was annoying n arguing with us which not acceptable.
Then Wheelchair Assistant explained that he brough old lady to flight on chair and chair is outside. She didn’t came by walking. Only thing is that crew cannot see wheelchair and that was not my problem. But insulting guest Infront of his mother n wife is not Humanity at any level.
Humble request to Flynas management to look into matter and train your staff HOW TO BEHAVE WITH GUEST.
Yunus Sayed

Worst budget Airline
Very very rude staff
Instead of execpting their mistake of not printing the gate number on boarding pass
It cause me sever stroke of walking all the way here n thr with 2 kids with hand carries to sevh for boarding gates
And when I ask for manger to speak the guys state misbehaving
I have not seen such kind of attitude in y lofe fr8m an airline staff

Bad experience, always late, worst service onboard. If you cough they will charge you!

Worst airline service they delayed flight 8.30 hours with out any valid resion and also not given hotel for rest i stayed more then 11 hours at airport with my family. This is my worst experience of this flight. I never choose flynas again

I have traveled all over the world but this airline is the worst experience i have ever had. Rude staff and cabin crew. very narrow leg room. No entertainment. They forgot my luggage back in Jeddah while travelling to Riyadh. Ground service at Riyadh airport was extremely rude. I asked about my luggage and imagine the reply from airline representative. “I am not your servant. Just stay there, when your luggage comes, we will call you. ” Don’t waste your money for this so called “low cost airline”. In the end it will cost you more.