Flydubai

Was denied boarding by Flydubai supervisor at Julius Nyerere International Airport WITHOUT ANY REASON simply because he don’t want, called customer service and they cant do any thing about it, sent complain by e-mail case ID 09568261 and case ID 09568257 with all evidence and no response.

We lost our ticket and our none refundable hotel booking just because fly Dubai staff does not feel let me on board by creating his own law, and Flydubai team seems not care less about our problem and what we went through.

I was travelling with my 6 months old daughter. My husband couldn’t join us because of some work commitment nevertheless I was able to manage all by myself, thankfully Fly Dubai allows to carry strollers in the cabin, although I had to purchase the stroller meeting permissible size and weight but it was a great help.

My flight to Bucharest with Fly Dubai was very comfortable. My wife and I were travelling for our anniversary and we had such lovely experience with Fly Dubai. It was a special trip because firstly it was our 5th anniversary and secondly we are expecting our first child. I must say air hostess in our zone was very kind and took good care of us especially my wife’s safety during the course of our journey. Thank you Fly Dubai, I would definitely recommend it to my family and friends.

Delhi to Dubai with FlyDubai. The whole process from booking through to de-boarding was done flawlessly and efficiently. During the pandemic, the airline made sure that everything was safe without compromising on quality. Fare was lower than other airline in the same sector , this was a trip that was needed to be made and the crew and airline did really well. There was sufficient information regarding the destination regulations for each destination which was of tremendous help. The crew enforced the safety regulations well and the staff were polite throughout: from bag drop till de-boarding. Thank you for the flight.

Recently took a flydubai flight as it was matching my travel timing. Its an average, low cost airline with decent food served. Legroom was satisfactory but they have scope for customer service improvement, so i would rate 3/5 in overall service.