5.7/10

    From 50 passenger reviews

    Brenda

    from Canada - February 24, 2016

    Flew Business

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Fly business class from Vancouver to Taipei, return. Seats did not recline fully as expected. You can prop up your legs with extra pillows. That helped. Pillows and blanket are very nice quality. Outbound food was okay. Inbound food not to my tastes but not necessarily bad. Flight crew were excellent. Entertainment system was excellent. Seat comfort other than the lack of full recline was quite good in comparison to other business class flights.

    Lawrence

    from Canada - February 21, 2016

    Flew Business

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    YYZ-TPE-SGN in business class. The “pod” on the 777 is spacious and comfortable. The pjamas’s they give you are a nice touch. You are greeted by staff with a smile. Flight uneventful, but service was excellent. I preordered my meal on line which was served as ordered. Unfortunately food is less only fair. Good entertainment system. I have flown many on many business class flights and in my opinion EVA is one of the best

    Anne

    from United States - February 18, 2016

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    EVA air was fantastic. We flew JFK-TAIPEI-JFK with connecting flights from Taipei to Hong Kong. Spacious seats in economy class, food was adequate, service was fantastic, USB port to charge your phone, inflight entertainment up to date, and both flights were relatively smooth! We purchased these tickets 5 months in advance and got an incredible round trip deal! I highly recommend this airline.

    matthew

    from Luxembourg - January 8, 2016

    Flew Premium Economy

    Overall Score

    4/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    AMS-BKK-AMS. Unable to print boarding pass online or at airport machine. Require original credit card or will be denied boarding.

    Both flights where delayed, with return flight over 1 hour delay. Seat was ok, but entertainment Box was uncomfortable and made sleeping difficult.

    Food on outbound was fine, but on return dismal. Wines where terrible.

    Overall, not worth the 1300 euros.

    Keith

    from United Kingdom - January 6, 2016

    Flew Premium Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Always the same – just perfect – cannot say more, just a pity they don’t have more flights into Europe to show their competitors how to do it.

    EDITORS COMMENT: Yeah we wish the same!

    View all Reviews