from Spain - April 27, 2017
Worst way to fly!
I was not allowed to board my flight to Leipzig from Barcelona, when I arrived to the airport 2 hours in advance, due to their representatives not checking me in on time. It is also unfair that I am not, at the very least, offered a voucher with your airline to fly equal value (the amount I had to pay for a last minute flight). Terrible customer service. Discrimination. And inefficiency of your company. Thanks a lot for forcing me to pay 500 Euro more to fly with your sister company. I really appreciate it.
from Colombia - April 21, 2017
I cant believe you dont publish about delay or lost bags when this company is so irresponsable and treat you like this !!!! No answer to the complains and dont care