5.3/10

    From 26 passenger reviews

    Jesus

    from EL AL Israel Airlines review by Jesus - October 11, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Very bad experience. Laggage damaged.

    Eran

    from Israel - March 9, 2019

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Great service, new planes!!!,
    Amazing flights to New York and Amsterdam

    Ben

    from Israel - January 16, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Im embarrassed that this is my nationality airline

    body

    from United States - December 4, 2018

    Flew First Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    fuke you mother fuker that’s a very very bad flight mother fuker

    Steve

    from - November 6, 2018

    Flew Business Class

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Flew El Al from LAX to TLV, connecting from Seattle. I was traveling with lots of luggage, and a pet cat. Pluses: All luggage except for the said, cat, was sent directly from SEA -> TLV without my need to check out the bags, and schlep to another terminal. Despite the fact that I flew on two separate tickets, AS and LY have a luggage agreement, NICE! The sleeper seats were great and needed on this 14-hour flight. The flight crew, were awesome, pleasant, and the food was good, and since it was El Al, plentiful. The entertainment system was really good, but not heavily used because 1) I slept, 2) You fly with Israelis… you talk! The minuses: Ground staff in LAX, TERRIBLE!!!!! Nasty, and NOT helpful. No good mechanism to let me know that kitty was indeed, on board (AS has a great system). I had to continuously annoy the purser until the pilot (who was totally awesome) came back to let me know that my cat was indeed, loaded. And finally. These seats are not very private, and the poor folks who travel in the middle, the 2 – 3 – 2 configuration for business, is not optimal. Most decent airlines do 2 – 2 – 2, a MUCH better configuration, also a herringbone setup would also be better.

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