5.2/10

    From 17 passenger reviews

    Miteshkumar

    from Kenya - December 6, 2016

    Flew Economy

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    i used both Egypt Air & EgyptAir Express in september, they were all as per schedule , no delays.. Its a very good & cheap option from Nairobi to Europe. However, there is no in-flight entertainment . Food quality really needs an upgrade. Express does not have any privacy for business class ( front seats )

    Ali

    from United Arab Emirates - October 7, 2016

    Flew Economy

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I take the flight MS912 and MS913 every month between Cairo and Dubai. This is always a wide body plane usually Boing 777-300ER and occasionally A330. I am very satisfied with the service of Egypt air. I only hope that they improve the quality of the served food.

    Sammy

    from United States - May 22, 2016

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Egypt Air provided me with excellent service.
    Comfortable flight from JFK to SFO. Cabin crew and pilots were attentive and friendly, and happy, refreshments during the flight. Food was fairly good. Overall, I was pleased with my experience.

    Becky

    from United Kingdom - March 5, 2016

    Flew Economy

    Overall Score

    2/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    I found the aircraft to be dirty (peanuts, chewing gum and other debris along the edges of the floor), and the food and service poor. The vegetarian meal was bland and inedible, and the crew ignored repeated service calls over a period of an hour. On a full service flight I do not feel it should be so difficult to get a glass of water, especially given that the flight was half empty! I can’t comment on in flight entertainment as I didn’t make use of it.

    Amro

    from United Kingdom - January 8, 2016

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Great service from London to Cairo. Airplane is good and new, staff is good too. Food is always same (Beef or Chicken), but taste nice. entertainment is ok.

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