David
from United States - January 13, 2022
Flew Economy Class
We went through all kinds of hoops to get the authorization to travel to Saint Lucia because of their Covid restrictions but did not download the final authorization. Delta’s station manager in Hartford patiently and kindly helped us do this, trying repeatedly and finally meeting us at the gate to finish the process. It was not easy. We would not have been able to enter St Lucia without her help. The whole Delta staff, coming and going to Atlanta and then on to St Lucia on these flights (12/5 and 12/12) were also helpful, courteous, with both flights smooth and on time. Delta’s advertising as number one in customer satisfaction is not surprising to us! (The food was just little snacks I couldn’t eat because I’m gluten free, but that’s all you expect on airlines these days)
tripi
from United States - October 16, 2021
Flew Economy Class
My agent was excellent, he was patient and kind, thank you for making a bad situation better thanks tripitravels.com
airlineticket
from United States - October 9, 2021
Flew Economy Class
Just want to say thank you for thr agent that helped me put he was soo patient and helpful and got me what i was looking for thank you again Airlineticketworld.com
Carson
from United States - October 1, 2021
Flew Economy Class
Pleasant experience all around for economy. From check in to the flight itself. Seats are comfortable but not overly so, and entertainment is better than other US carriers.
travel
from United States - September 29, 2021
Flew Premium Economy Class
I had to make several calls in order to resolve my issue and each time the call was terminated and the next agent increased the and price. Finally, I had a call with an agent who helped resolve my problem. Please try for your queries at +1-888-720-1433.