ted

    from Ireland - August 16, 2017

    Flew Premium Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Delta screwed up our reservation and were not willing to fix there mistake. Customer service stinks, unwilling to reimburse for the trouble they caused

    Margaret p

    from United States - August 16, 2017

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    My flight at 6:30 was delayed for an hour and a half in TVC . I had to rebook my flight and now get home 4 hours later than my original flight. I believe the airlines should be made accountable under these circumstances and should be made to compensate passengers for a HUGE inconvenience. The way things stand now where the airlines charging for everything and accountable for nothing is unacceptable! Frankly All the airlines suck, but in this case we should at least have been allowed to move to economy plus free of charge.

    Margaret p

    from United States - August 16, 2017

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    My flight at 6:30 was delayed for an hour and a half in TVC . I had to rebook my flight and now get home 4 hours later than my original flight. I believe the airlines should be made accountable under these circumstances and should be made to compensate passengers for a HUGE inconvenience. The way things stand now where the airlines charging for everything and accountable for nothing is unacceptable! Frankly All the airlines suck, but in this case we should at least have been allowed to move to economy plus free of charge.

    Mitch

    from United States - August 16, 2017

    Flew First

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Miserable, misery

    Mitch

    from United States - August 16, 2017

    Flew First

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Miserable

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