7/10

    From 17 passenger reviews

    Syarif

    from Indonesia - May 4, 2016

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Excellent

    Agung

    from Indonesia - January 8, 2016

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Very Satisfied with this Airline, the schedule is always on time when I used this Airline 🙂

    Ikko Haidar

    from Indonesia - January 7, 2016

    Flew Economy

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    BPN-CGK. Good service, friendly staff. Ticket is also cheaper than its competition. Comfort is so-so being a LCC after all

    Aaron

    from Indonesia - April 23, 2015

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    They cancelled our flight with no warning. Telling us the airport is closed, the airport was not closed until much later in the day. Other airlines were still flying to the Bandung airport much later in the day. They made no effort to arrange alternate travel arrangements or to give compensation for our expense. Do not fly with this airline. Better to book with other more professional airline even if more expensive.

    Andreas

    from Indonesia - January 18, 2015

    Flew Economy

    Overall Score

    7/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    DPS – CGK
    late for take off without any information from flight attendant, but when i ask the reason they explain the reason of the delay friendly.

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