China Eastern

It was a pleasant flight from Shanghai to Kuala Lumpur. Friendly and soft spoken crew.

I got food poisoning from the food

99% of the reviews here seem negative with barely 1 to 3 stars ! A couple were great with 10 stars ! The “Editor” seem to complement only those with 10 stars and ignore others ! What gives ?

MLE-CMB, Are you counting on a reliable airlines, with good customer service etc…? Then China Eastern airlines is NOT for you, they cancel your flight last minute without notifying you, when you get to the airport no representative, just the airport authorities telling you to call them, then you call them in china they can`t help because you purchased your tickets on the USA webpage then you have to wait the office to open so you can talk to them in the USA, when you do, they tell you to come back to the next available flight, no help no compensation nothing, you have no rights when flying them, be aware they are cheap but in the end the cheapest will cost you the most as we say in Brazil. Never again.

The worst long haul flight I’ve ever had to take. These people force passengers to keep all blinds closed and switch off all cabin lights (simulated night) at all times of the day regardless of time zone and time. This isn’t to “let people sleep”, nobody was trying to sleep it was the middle of the day! In a 12.5 hour flight they came down with the drinks trolley twice. The food was appalling. The service was bad. I will never fly with them ever again. This is entirely the fault of company policy not cabin crews.