Daniel

    from Hong Kong - September 27, 2013

    Flew Premium Economy

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    i was flying on cathay pacific from perth to hong kong and back it was a very enjoyable flight with excellent service on board. I had plenty of sleep and was awaken to smiling cabin crew who offered me breakfast.

    Coral

    from Australia - August 2, 2013

    Flew Economy

    Overall Score

    7/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I am a Qantas FF and have travelled many times with Cathay from Perth-Hong Kong return to visit my family. Due to us Perthites being seriously overlooked by Qantas for direct flights to HK now since the Emirates amalgamation, I have opted to fly with Cathay as it is a direct flight and has an excellent safety record. My irritations though, are two-fold with Cathay, in that their Economy seats are uncomfortable, seemingly due to a forward slanting feeling as if I am on a slight angle. I am not sure if this is so but that is what it feels like – uncomfortable – and it is an 8 hour flight. My second disappointment is that during daytime flights, (which I prefer to nighttime flights), the stewards seriously pressure you into closing the window blind, as soon as meals are served. Daytime instantly turns to night and the lights are lowered and staff and passengers alike are creeping around in the dark unnecessarily for most of the trip. I loathe this directive, as I always select a window seat to make sure that I can see the view below and beyond – which at times is most fascinating – and I want to experience the daylight. Why does Cathay do this – could somebody please enlighten me? I have few choices left now, as there are no other direct flights to HK.

    neil

    from Nepal - July 13, 2013

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    went from hong kong to hanoi with them

    definitely one of the top-notch airlines in the world. food, entertainment, service was excellent.

    hopefully they got souvenirs more to liking, though

    Dave

    from Australia - June 21, 2013

    Flew Business

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    HKG/SYD on a new A330 flying business class.
    Love the new 1-2-1 seating, still great cabin crew, nice selection for meals, and wine. In flight entertainment was the best I have experienced, and lie-flat seats ideal for my 185cm height, plus plenty of storage space.

    Nathan

    from Australia - June 17, 2013

    Flew Economy

    Overall Score

    3/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    We flew Cathay from Melbourne to London Heathrow return, The first flight sector was good the food was terrible but was on time and the staff were friendly. That was as good as it got. The second sector Hong Kong to London was the longest flight of my life, The in flight entertainment unit failed and i was left with nothing for over 6 hours, the seat was horribly uncomfortable and the food terrible again but the flight attendants were very apologetic and nice. The return leg we had one of the shell seats which made it even more uncomfortable and the entertainment unit failed again. The final leg Hong Kong to Melbourne was ok relatively few issues. I have to say tho I flew the same flight with Cathay in 2005 and I think there standards have slipped a great deal. The one big plus for them is Hong Kong airport is awesome! There no patch on Emirates or Singapore.
    EDITORS COMMENT: Two legs with failed entertainment! That is very unlucky!

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