Al
from Canada - March 21, 2017
Flew Economy
Gone are the days of Cathay Pacific of 5 years or more ago it seems. Every time I fly Cathay for the last 5 years, it just got worse and worse. Their planes are old, clean but old. Their food and drinks get smaller and smaller … their FAs seemed more overworked (once meals are served, they are gone it seems and nowhere to be found … there are stretches they are just gone not one of them) … Time to avoid this airline …
Juha
from Finland - March 17, 2017
Flew Economy
Two flights with Cathay Pacific. The planes were in good shape and staff were very friendly.
Food was excellent as well as airport services.
One flight had to deviate to another airport/country because of thunderstorm. However everything worked out great (some delay of course). I would use this airline again.
David
from Australia - March 3, 2017
Flew Business
3 1/2 minutes of advertising every time you selected a different entertainment option was very tiresome.
EDITORS COMMENT: Yes it is but thank goodness for the fast forward button
Nigel
from United Kingdom - February 19, 2017
Flew Premium Economy
Ignore the bad reviews it’s not the Cathay I recognise 250000 miles in last 4 years
Join the Marco Polo club and beat queues
Business class is outstanding lounges are some of the best in world
Use the call button and you will be served quickly
I fly six times a year with Marco Polo gold membership and in premium economy have 50% upgrades to bussiness class
Also if you are polite to staff they will look after you better
They are very child friendly
I accept their call centres are poor at dealing with complaints but they found and got back to me a unmarked key I lost at Hong Kong airport
If you cancell a flight check first the conditions of the ticket
Usually on long haul they make up the time in flight will hold up your connecting flight etc
Economy is what it says on the tin
Join the Marco Polo club to take the sting out of it
N
from United States - February 15, 2017
Flew Premium Economy
My first flight with Cathay is also the first flight in my life. I would like to say that I can’t be more satisfied with all of their services. Their food is really good and I don’t miss any meals during this flight. Cabin staffs are so helpful and they always try to meet your expectation as best as they can. I will recommend Cathay to you. Let’s enjoy one of the safest airline in the world because they won’t let you down!!