Blue Air

Just unbelievably bad on literally every aspect. Shoddy plane, 45 minutes late, rude arrogant staff. Lost luggage. Then impossible to locate anybody that cared or was willing to help locate cases . I will never book with this airline again

The best low cost flight we have ever been on, from Liverpool to Alacanti 18/7/17 -Both ways
Take off on Time
Free Drink and sandwich
Leather Seats
Extra Leg Room
Upto 32kg Hold luggage
Very friendly cabin staff

We travelled with BlueAir on 19.03.2017 from Iasi, Romania to London Luton.
We had 3 choices: Blue air, Wizz air and Tarom.
We have used Tarom and Wizz in the past and never had any problems with them; although Tarom’s aircrafts are really old they are clean.
We went for the cheapest one that day”¦ expensive mistake.
The aircraft was dirty; we found an empty bottle of water and a chocolate wrap in the front pocket, so obviously the cleaners or the crew didn’t do a very good job.
When we arrived in Luton we went through border control straight to the conveyor belt.
We collected our hold bags and we were still waiting for the baby’s pushchair. The very last thing to come on the conveyor belt was our pushchair that looked a bit unusual. When I grabbed it I realised it is badly damaged. The aluminium frame had been snapped in two in both sides.
I went to show it to the lady on the desk and to fill in the forms. I was incredibly upset as it is a £725 Silver-Cross pushchair. The lady at the desk apologised and asked me to fill in a form. She told me that I was going to be compensated within 10 days. All I had to do was to login online on a website called “damagedluggage.com”. I’ve done th

Bluair is the only airline which requires disabled passengers i e wheelchair users to sign a disclaimer letter refusing to accept any responsibility in case harm comes to them during boarding or flight. This is a disgusting practice and should be investigated. Also, 9 times out of 10 they do not respect the rules of boarding children and disabled FIRST onto the airplane which results in chaos, disorganisation and squabbles for seats as most other passengers are already sitting on the plane. Some staff can be rude and disrespectful towards special needs travellers. The company has to put some serious thought into future training on this issue.

Have tried Blue Air for the first time from London to Cyprus and had been a little suspicious about what to expect. But from check in to landing everything was excellent on this flight! I do have much travel experience with all kind of airlines. Blue Air surprised me in a positive way with their great service for a very good price. Even a free meal was served – which tasted like real food and was better than most I had on other flights. On top they are working with local supply companies from Cyprus which I appreciate. I would strongly recommend this airline!