Nik

    from Thailand - June 29, 2013

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    This is the best Airlines in modern day. It is far far better than all American Airlines combined and may be better than Thai Airways too. This Airlines give you good food , friendly services, very good seat for economy class …PLUS a free LOUNGE for economy class also … Woowww …!!!… No others Airlines has an economy lounge. VERY CLEAVER MANAGEMENT … 2 Thumbs UP ….:-) … From BKK – CNX (Chiang Mai) .. But too bad we have to fly AirAsia back to BKK from CNE..

    Laurent

    from Belgium - June 21, 2013

    Flew Economy

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    BANGKOK==>CHIANG MAI
    CHIANG==>BANGKOK
    BANGKOK PHUKET
    PHUKET BANGKOK
    A320

    Sarah

    from Australia - February 14, 2013

    Flew Economy

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    My husband and I flew return to Koh Samui from Phuket for our honeymoon. There aren’t a huge number of airlines that fly to Koh Samui and we chose Bangkok Air for their value and convenience with a few flights daily. It was a turbo-prop ATR 72-500 but the short trip was comfortable and the food, while nothing special, was decent. The staff weren’t terribly attentive but they were polite. Our return trip to Phuket was hugely delayed but the free refreshments and wifi at Samui airport made it less of a drag. We had a big stopover in Phuket so we only got slightly anxious

    Sharon

    from Australia - February 13, 2013

    Flew Economy

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Have flown Bangkok Air a few times to Koh Samui from Phuket on the Aerospatiale aircraft. before you board in Phuket all passengers are allowed access to the lounge which has simple snacks and non alcoholic beverages in it. Once on board you are also provided with a snack and a water or a juice. There is no in flight entertainment on these flights but you don’t need it – look out the window. We were in the back row and felt really squished as our seat had no recline what so ever. Some planes definitely appear newer than others and at times I have felt a little nervous but I always get to my destination safe and sound as does everyone else

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