Martin
from Austria - January 1, 2017
Flew Business
Flew Austrian to Shanghai. Super friendly staff and love the lie flat bed. Also Austrian has by far the best business class catering. Only choice of entertainment could be more elusive but was ok.
Tom
from Australia - November 18, 2016
Flew Economy
Flew back home from Zurich to Vienna, flight was on time, staff was friendly as usual (I fly them a lot/Star Gold*), plane clean, except for the “snacks” nothing to complain, on par with Swiss.
Siba
from United States - September 8, 2016
Flew Economy
This was by far the worse flight Ive ever been on, and I am frequent flyer-Star Alliance Gold. The service was NONE-they came around twice for meal service and once with juice, and only once to pick up the trash. There was no soap in any bathrooms-and the trash was overflowing.
Hristo
from Bulgaria - August 30, 2016
Flew Economy
Non existing ground service and mediocre air experience.
Catalina
from Romania - August 29, 2016
Flew Economy
Because of technical problems in Brussels, my flight was cancelled after 3 hours of waiting. Nobody told us anything, there was no personnel at the desk and we were treated without any respect, like cattle, when we went to the Austrian Airlines center to pose questions. Everything was unacceptable, we didn’t receive any voucher for hotel or food. And the cancelled flight it was totally their fault.
