from Germany - May 6, 2014
Flight on April 20, 2014 from La Paz to Uyuni for about $150. Bad experience on check-in: booked with credit card, which was electronic use only. Was accepted through the booking process. Brought to check-in counter (you have to show the card again). Because if was not embossed (i.e., no raised number), they couldn’t process it, and I had to buy a ticket again!
Then, the flight was severely delayed, and finally carried out hastily..
from Bolivia - January 3, 2014
Very bad company!!! Flight from la Paz to Rurrenabaque on 1.1.2014 was cancelled after 6 hours of waiting! Then they booked another flight for the next day at 11.15am without even asking for our permission. It was not even a priority flight for the delay. Because of our tide schedule this was not an option for us. The airport service did not react to our request to get our money back for the cancelled flight and told us to go to our travel agency instead. Now the company charges us a full ticket!!! We lost our money, we lost our ticket, we lost the jungle tour and still had to pay the airport fee, the taxi and a night of extra accommodation. We advice all tourists flying to Rurrenabaque to take TAM instead!!