chris
from United States - January 12, 2017
Flew Business
Here’s what I like about this trip with ANA:
Staggered seating on Business provided a lot of space. Lounge access was exceptional. Service is good/almost excellent. Pluses I don’t see from other airline: They place a basket full of tissues, facial wipes, toothbrush/toothpaste and mouthwash in the bathroom – just in case you need them.
Not so good stuff included the Japanese food (some morsels were too dry) and the quantity is not as generous as other airlines would provide.
Precila
from United States - November 4, 2016
Flew Premium Economy
Love ANAs costumer service. If i have my way, this the only airline i would fly too. Very Impressive!! Cabin crews makes up for any of theyre airline flaws( if any).
Rich
from Japan - October 23, 2016
Flew Economy
Economy seat was very comfy and reasonable size for 6ft person. service was great so was the entertainment options. Food was decent
TOMOE
from Australia - August 19, 2016
Flew Economy
I lost baggage but ANA coped with it quickly.
Matt
from Australia - August 8, 2016
Flew Economy
Brand new airplane , Boeing 787. Flight was from Haneda to Sydney.
Pluses- clean aircraft. Efficient and friendly ground staff and cabin crew. Flight took off and landed on time.
Minuses – incredibly cramped seat with very little leg room. Seating configuration was nine abreast . Entertainment system didn’t have a lot of options . The dinner service was not very palatable and even if I did want to eat it , the portion size was minute. Breakfast service was a convenience store white bread and tuna paste sandwich.
