4.8/10

    From 4 passenger reviews

    Greg

    from Philippines - January 3, 2018

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Flight from MNL to PPS delayed over 7h for changing & poor reasons – this ALWAYS happens with them. No compensation whatsoever, staff could not care less & very unhelpful as were online chat. Food terrible, served late & on descent in turbulence. Return flight delayed 1.5h & safety issue note of refuelling during boarding! Never again, avoid like the plague.

    stéphane

    from France - January 31, 2015

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    On my flight from Kalibo to Manila Airasia delayed my baggage, since they refuse to send it back to my home address in France. So since 4 weeks they try to save time by not responding or telling me they are sending my request to the relevant team. This company has no customer service at this time it’s the worst company that I’ve flight with.

    Nick

    from Philippines - January 7, 2015

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    A320 Manila to Puerto Princesa, and Back

    neil

    from Nepal - July 13, 2013

    Flew Economy

    Overall Score

    7/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    basically like cebu pacific, except they’re red and malaysian

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