Air Transat

Summing up to the people who got their flight cancelled and no refund available. Just a voucher that probably I won’t use at all because I had everything planned for that DATE (July 5th 2020 Vancouver to Puerto Vallarta) total fraud. Why would they open/sell dates that they were not even sure were going to operate? Anyway I just want my money back because I NEED it.

My husband, 2 friends, and I took a 7 day all inclusive trip to Panama from Toronto. We knew booking this flight that they do not serve food on this airline and that is ok. We planned to buy food on the plane because it’s a 5 and a half hour flight from Toronto. We waited 3 hours until the stewardess came to us and by this time we were dying of thirst and starving. They proceeded to tell us that they ran out of all of the food items except chips and chocolate. The stewardess were very rude and did not even apologize for anything.
I believe that every person makes their own memories and reviews but coming from a person who has taken 16 flights in the last year, this was by far the worst experience I have ever had with an airline.

Choose a different airline. Air transat is not worth it.

My wife and I have flown with Air Transat several times and we have always had good service and we will continue to use them in the future.Already booked for 2021.

If I could give no stars I would. Contacted the company through all the regular avenues, as well my travel agent contacted them numerous times. They said they would not reimburse, even though it went on the plane in tact, came off un-useable. This was the first day of my trip. I had been in a serious car crash months before and now was in Italy without a stroller. WORST SERVICE EVER. I am writing this review after 3 years of trying to get this sorted through the company. It is unfair that they treat there customers this way, and that I am out $900. Shame on you Air Transat!

Glasgow Toronto oct 18 extorted by Air Transat for 100 UK pound . Now AT has smaller carry on dimensions then all others so your carry on probably will not be allowed .However mine was spec for their regs and under weight yet in Scotland they use a rigid medal cage you MUST put you carry on in and it is smaller than their posted dimensions.So what choice do you have pay up or no flight .
Highway Robbery not happy being robbed .The flight ? Worst food ever in the air or on the ground .
FA fussing over her daughters giving them freebies ,even pilot had to mention the special daughters on flight
Not impressed after being extorted customers service non existent with this fly by night airline
Price paid more than what I pay for Air France or TAP to Europe but not much choice for Glasgow
This is an airline that flies old planes charges full price yet has less service than ultra low cost airline
Never again