from United States - July 1, 2020
Flew Economy Class
Paid $1354.00 for a ticket to Papeete on Air Tahiti Nui through Cheapoair. The flight was to leave LAX on April 14, 2020 and due to the Coronavirus the flight did not leave! In essence the airline cancelled this flight. I have been trying to get a refund NOT a credit! Cheapoair says Air Tahiti Nui will give me a refund minus over $500.00 for penalties. This is a WORLD WIDE PANDEMIC. Both companies have proved to be unethical in their behavior regarding the Coronavirus. Buyer beware!! I will NEVER use Cheapoair or Air Tahiti Nui! Hope this helps someone in deciding which airline and company NOT to use!!!
from French Polynesia - January 14, 2015
Nous utilisons réguliÃ¨rement la compagnie Air Tahiti Nui pour des vols Papeete/Paris. En classe économique, le confort des siÃ¨ges de la nouvelle cabine est moyen, notamment l’appui tÃªte qui offre une position inconfortable en position relevée. Ce défaut est inexistant en position allongée. La cabine est globalement chaleureuse et le choix des couleurs trÃ¨s bien. La nourriture est passable. Le programme de divertissement est trÃ¨s complet. L’accueil du personnel de vol est formidable, avec une fleur de Tiare offerte Ã l’entrée dans l’avion et une disponibilité sans failles durant le vol.
from Italy - August 26, 2014
We flied from LA to Papeete in economy and back from Papeete to LA in business class for a cheap upgrade of 400 euro. The A340 is old, the economy seats are terrible, very thighs and with an uncomfortable headrest. The quality of service and food poor. In Business Class the seat is of course large but not at a level of a business class of long haul flights. Food is very poor and not comparable with any business class I have flied before. Service is quite fair but not good.
from Australia - February 14, 2013
We flew Air Tahiti Nui (an A340) from Auckland to Papeete return for our honeymoon. We had flown overnight from Perth to Auckland and had a long wait for the onward flight so we weren’t in the best mood. A delay in the flight made things worse and the airlines ground staff at the gate were unhelpful. Announcements were made only in French which was a little confusing. The staff for the flight home were much better. After sleeping through our alarm, we almost missed the flight but this time the airline staff were very helpful and kept the check-in counter open late for us after we rang ahead. A rare treat in this day and age!