6/10

    From 3 passenger reviews

    Laure

    from French Polynesia - January 14, 2015

    Flew Economy

    Overall Score

    7/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Nous utilisons régulièrement la compagnie Air Tahiti Nui pour des vols Papeete/Paris. En classe économique, le confort des sièges de la nouvelle cabine est moyen, notamment l’appui tête qui offre une position inconfortable en position relevée. Ce défaut est inexistant en position allongée. La cabine est globalement chaleureuse et le choix des couleurs très bien. La nourriture est passable. Le programme de divertissement est très complet. L’accueil du personnel de vol est formidable, avec une fleur de Tiare offerte à l’entrée dans l’avion et une disponibilité sans failles durant le vol.

    Riccardo

    from Italy - August 26, 2014

    Flew Business

    Overall Score

    4/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    We flied from LA to Papeete in economy and back from Papeete to LA in business class for a cheap upgrade of 400 euro. The A340 is old, the economy seats are terrible, very thighs and with an uncomfortable headrest. The quality of service and food poor. In Business Class the seat is of course large but not at a level of a business class of long haul flights. Food is very poor and not comparable with any business class I have flied before. Service is quite fair but not good.

    Chris

    from Australia - February 14, 2013

    Flew Economy

    Overall Score

    7/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    We flew Air Tahiti Nui (an A340) from Auckland to Papeete return for our honeymoon. We had flown overnight from Perth to Auckland and had a long wait for the onward flight so we weren’t in the best mood. A delay in the flight made things worse and the airlines ground staff at the gate were unhelpful. Announcements were made only in French which was a little confusing. The staff for the flight home were much better. After sleeping through our alarm, we almost missed the flight but this time the airline staff were very helpful and kept the check-in counter open late for us after we rang ahead. A rare treat in this day and age!

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