6/10

    From 2 passenger reviews

    Ed

    from South Africa - January 18, 2020

    Flew Business Class

    Overall Score

    2/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    I did book and fly Air Namibia in business from Windhoek to Frankfurt and back, but I would never recommend this to anyone – though the flight prices appear to be very challenging to book (return for 1450-1600 Euro) from Cape Town to Frankfurt in business. But PRICE is not all: I had such bad flight experiences, losses in luggage in regard to stolen items, worn out seats – and now with the latest news being insolvent already , I nearly booked them again (due to low business prices) . I can’t at all recommend this airline Air Namibia. I was so disappointed of how I was treated on my business class flight, including a change in flights leading to a 4 hour (versus a proposed 1 hours) stop over in Windhoek when flying from Cape Town to Frankfurt – and beside above mentioned issue their ignorant service on board. And finally issues and lost items regarding my luggage – all this is NOT acceptable – actually not at ANY price so I cant recommended Air Namibia – especially not since the insolvency has been published on news already end of 2019. Please be careful, Don’t try Air Namibia!

    Johanna

    from Australia - November 6, 2015

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I am a frequent international traveller. This was my first trip on Air Namibia from Johannesburg to Windhoek return. I loved this little airline. Excellent food. Great seats with lots and lots of room. Excellent staff. There was no entertainment (I don’t really need IFE) but I did enjoy reading the in-flight magazine.

    EDITORS COMMENT:Thanks for the balanced and informative review.

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