Rohit

    from India - January 31, 2017

    Flew Economy

    Overall Score

    6/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Seat Comfort was bad ,entertainment and time delay

    Liz

    from Australia - January 23, 2017

    Flew Economy

    Overall Score

    2/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Not impressed that kids get offered extra leg room seats don’t think they had to pay for them! If a plane still has ashtrays you KNOW you’re in for a horrid flight!!!! Cockroaches crawling around on TWO of my flights ….. Outdated old and staff manners leave ALOT TO BE DESIRED!

    Marie

    from Australia - January 15, 2017

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Well nothing more to say than just lack of everthing.Long flights with not even a working entertainment audio system
    Food was frozen.
    The staff was the only good thing on board Air Mauritius

    June

    from Reunion - November 14, 2016

    Flew Business

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    I went to la reunion with air Mauritius and upgraded at Heathrow sadly I had to come back early as my sister was very ill and not expected to survive, I travelled with my son who was staying in reunion, while I came back on my own, I rang AIR M, and guess what not at all helpful, I do understand that you have to have rules but what about compassion all I wanted was for them to bring my flight forward ‘, no chance I had to buy a new ticket, I went with another airline all very upsetting, not sure if I ever want to fly with them again, cabin crew were lovely just let down by managers.
    EDITORS COMMENT: Unfortunately it doesn’t matter who you fly with, if you are on the cheapest fare that’s not flexible you have no options no matter what the circumstances. It would be the same for every airline with that ticket type.

    Joel

    from Australia - November 11, 2016

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I was really worried about flying with air mauritius reading all the reviews. These people must be stubborn posh people who expect everything perfect on a golden platter. For any average joe the flight was one of the best ive ever been on. Meals were big, flight attendants were so helpful, plane was clean as a whistle everything was perfect. Will 100% fly with air mauritius again

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