Gilda
from France - December 20, 2015
Flew Economy
They lost my bag and I don’t have any answer from them,48 hrs latter when i call, they just hang up the phone,don’t fly this airline it’s bad
Paul
from Spain - December 12, 2015
Flew Economy
You only get what you pay for is the best way to sum up this airline.
We had a package deal from Madrid to Cancun return with 12 days in a 5 star resort. The price of the package deal was reasonably cheap and I think the bulk of the money went to the 5 star hotel and just a few hundred dollars was allocated to the airline because the quality of the service was only worth just that. You can be guaranteed the flight will be delayed. Ours was to and from Cancun. I could go on and complain endlessly, however, you only get what you pay for and we didn’t pay that much, and therefore, didn’t get that much. Apples for apples, peaches for peaches!
EDITORS COMMENT: That’s exactly right!
nick
from Netherlands - December 2, 2015
Flew Economy
The worst flight ever, don’t even know where to start.. it’s not a full service airline, you need to pay for drinks even for long haul flights. The aircraft was discusting and no one speaks English. Food is almost none existing.. needed to by duty free to get something else to eat. I will never fly with them again, do yourself a favour and don’t fly with them!
nick
from Netherlands - November 10, 2015
Flew Economy
Air europa is not a full service airline, as you have to pay for drinks and food. almost no movies on the entertainment system.
EDITORS COMMENT: That’s correct and why we have them listed on our site as a low cost carrier.
Boris
from Ukraine - October 27, 2015
Flew Economy
Flight with AirEuropa – NEVER AGAIN!
Air Europa airline won the first place in my personal ranking of airlines offering the worse service to its passengers!
I flew home with my whole family from Palma de Mallorca – I bought expensive tickets with a minimum transfer, as I was flying with my wife and three young children.
The Air Europa airline without warning has canceled our flight, although we have already registered it online the day before departure. Then, the airline changed our flight to other with two transfers (although we bought a flight with 1 transfer) on which it was impossible to catch a connecting flight. In the result: we were late and arrived home 16 hours later than planned. Moreover, these out-going actions of airlines have led to serious injury of my child and long-term moral damage for the whole family.
In addition, Air Europa has lost checked luggage, which I was looking by myself for a few days after arrival.
Unfortunately, choosing Air Europa, we have become victims of the airline, which not only provided absolutely no service, but also harmed the health of my family!
