Air Europa

I had an excellent trip with Air Europa. I booked a flight from Miami to Tel Aviv on May 13th, 2017. The airplane was very clean, great chairs, amazing tv with a lot of blockbuster and great tv series. The crew was amazing in term of service/help. I do not know why people post these negative reviews. I had a wonderful experience with the plane and the crew. Another thing to consider is the price of the tickets. Air Europa is very cost effective.

Worse airline ever, i traveled with my wife and my two daugthers awefull trip, 11 hour trip and if would like to listen the tv i would have had to buy earphones,of couse we got late , and they lost my baggage ,which I need it to picked it up myself at the airport because they couldn’t delivered to ty house, I wait for 4 days ..just the worse experience

The issue with Air Europa is the inconsistency of their fleet. I recognize all the negative reviews, but: they are improving. I definitely can recommend their long-haul business class on the brand new Boeing 787. They do not have any of the discomforts of the older Airbuses that Air Europa is operating: full flat beds; good inflight entertainment and good food. At a price that was less than half of any of the large carriers they took me to Bogota and back. From a price-quality perspective my trip was an excellent experience that I would recommend to anyone.

Absolutely awful airline! The food was dire (salami sandwiches and lumpy pasta); I was shocked that this would even be acceptable for a 10 hour flight. Drinks were sparse and the air hostesses were dismissive and robotic.
The organisation was a shambles (staff couldn’t put people into a queue, they kept contradicting themselves, nobody knew answers to questions, half were milling about aimlessly whilst the rest abruptly barked orders at customers) and the flight was persistently delayed; at one point we waited almost 2 hours ON THE PLANE with no explanation as to why we weren’t moving. Babies were screaming, children were irritable, folks were getting angry and the staff mysteriously disappeared clearly to avoid dealing with enquiries.
There is no in-flight entertainment and if you want to watch any of their family films (on tiny screens dotted around the plane shared between 30 others) you’ll need to pay �3 for headphones. Again, isn’t entertainment standard across long haul airlines nowadays?
It’s cheap for a reason and i’ll never fly with them again. They need some serious work on customer services and improving their overall image.

EDITORS COMMENT: It is a low cost airline therefore food- if provided free tends to be of a lower standard and in flight entertainment on low cost carriers is not standard im afraid.

Absolutely awful in every respect. Old planes, surly service, hidden tricks everywhere to get more money off you and you even have to pay for the earphones to watch the inflight movie. Think Ryanair rules on long haul flights with prices only fractionally less than what serious airlines charge. Baggage limits are a con.