Air Baltic

Stay away unless you like unpleasant surprises such as flight cancellation withing an hour from departure without any compensation except 3.5 Euro for drink. The planes are old without air conditioning, with two propellers on both sides. I thought those are not used anymore. The customer service people look at you with denial on their grim faces , no way you can talk to manager even in Riga, they ask you to us their web site. Even if you use it, they reply and say no way we compensate your losses. Due to their cancelled flight from Riga to Oslo I missed connection to San Francisco. I had to pay for rescheduling and hotel hundreds dollars. Use good airlines, don’t give them your business.

The worst company to fly. The company is OK selling tickets with a 30 min difference in connecting flights. I was flying AirBaltic on Aug 3rd Tallinn-Riga-Kiev. I had a flight from Kiev to Phoenix to make on the same day. I was supposed to Arrive to Kiev at 9 am. However, I only had 30 min in Riga to pass passport control and security. When I tried to avoid the unrealistic connection and fly directly from Riga, the company simply cancelled my ticket and refused to give me ANY kind of compensation. Overall customer service answer to ANY problem is “you-bought-the-ticket-it’s-all-your-fault-don’t-lfy-if-you-don’t-like-it”

I recently had flight from Newark to Riga with connection in Hamburg. Arrived at 6:50AM and my flight was scheduled for 8:50AM, so I had almost 2 hours waited at the gate. I had all documents, did check in Newark, only needed to pick up boarding pass at the gate when someone show up! Couldn’t print boarding pass in Newark because United and Air Baltic have no agreement, so they only can confirm your check-in, but boarding pass must be picked up at the gate! When lady show up at 8:15 AM she said I’m not registered.. how did I get to Hamburg then? After she said I supposed to get there earlier to get my boarding pass… Earlier? I was there for over an hours and she got there 4 min ago! Then she said flight is overbooked and someone is seating on my seat!!! Ridiculous! No apologies! No alternative options. NOTHING! I had to BUY tickets with LOT to get to my final destination! I would give them 0 star and NEVER fly with them! NEVER !
When I claimed Air Baltic, they said I did not show up for my flight! WOW! In Riga I found out it is normal practice for Air Baltic! Please, save your nerves and money and fly with some other company!

airBaltic is small delays !

Good value for price you pay, perfect service