from United Kingdom - August 20, 2016
the airline offers the best service in the region, people keep complaining about it, yet they keep traveling with it all the time
they offer more meals than the competition and the luggage limit is way higher than the others which makes it the perfect choice for traders especially.
both local media and negative passengers try to tarnish its image, yet they are the first to buy its tickts
from Algeria - May 21, 2016
from Canada - March 24, 2016
Agree mostly with previous comment. Air Algerie is like a family only relatives of workers get hired to work there no matter what type of work we’re talking about. Pilots run in the family for generation grandpa, father, son, ans daughters (not because the value women now instead first female pilot was hired only because her pilot daddy didn’t have a son to place there). Flight attendants are mostly not customer service-oriented, and flights are late all the time especially when keaving from airports outside Algeria: the reason? Crew and airport attendants spend quality time touring the nice european cities and Montreal in Canada.
With the exception once and inly once where there was a tunisian national among the flight attendant’s crew and he was extremely polite and a pleasure to fly with, the attendants to the least rude.
Luggage delays at the airport itself, at keast in Algeria, is not due to air algerie but to other airport authorities scanning all luggages upon arrival behind the scenes and in multiple cases stealing valuables from travellers.
from United Kingdom - March 23, 2014
I would like to rate Air Algerie as a very poor airline service in all aspects. buying a ticket is always tricky, cheap tickets are are always sold to whom they know, when ever you contact Air Algerie over the phone no one answers the phone and if you got lucky and they do answer the phone they are always rude it has never been serious. and if you do buy a tick they make you pay for it in cash for them to avoid paying taxes. checking in at the airport is nightmare, if you know someone that works there you can exceed the max weight no problem, if not they make you pay.
departure of the flight never on time and your luggage could be lost.
once in Algeria the waiting time for luggage collection is always the worst as you can wait for your bags more then 2 hours as they have to check every bag.
travelling to Algeria with Air Algerie is the worst experience. just don’t do it.
I would like to rate Air Algerie as ( -100 or 0)