from Norway - March 16, 2020
Flew Economy Class
Aeromars flight 119 23 february was canseled, caused operational issues (birdstrike on arrival )
it was werry confusion, at what we would do. First it was no flights before to morrow, and hotell was offered. Werry fair enought. As a pilot, i know there is always a flight option, so when i let them handle the line i and two friends went to the desk, and we got rebooked, thrue a another airport and arrived the destination 10 hours delayed. But a far better option than a night on hotell. I whrighted aeromar a small complain mail about what could be better in theyr service. And i got a mail back next day, where they apolpgied about everything. And they wanted to give me a two way roundtrip ticet to any of theyr destinations for free. That supriced me, and it defently regain ALL respect for this airline. And in general i have ben flewn with them often, and always been sastified. i take of my the hat for this airline, services and comunication.