Allan

    from Argentina - September 22, 2016

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    My connecting flight from Santa Cruz, Bolivia to Buenos Aires, Argentina left more than 2 hours late. I was connecting from the USA and was charged $98 extra luggage because they allow only 20 kilos from Bolivia, not the 23 kilos that 99% of other airlines allow. In Buenos Aires the pilots went on unannounced strike (Sept. 16, 2016) and disrupted all their national and international flights… Beware, this airlines is poorly managed and fraught with service issues. Avoid.

    Alejandro

    from United States - July 17, 2016

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    When I travel from Brazil to Argentina at the check in they made me pay for extra weight, however from Argentina to Brazil the guy at the counter say that my bag was ok and that it would fit. In conclusion in Brazil I had to pay but in argentina my hand bag was ok.Its a shame that the employees in Brazil for Aerolineas Argentina are not well prepare

    Walter

    from Argentina - May 23, 2016

    Flew Business

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Nothing to complain about

    Lucas

    from Bolivia - February 6, 2016

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    The airline service in general is bad. To start with the service at the counter is really poor. The lady at the line was rude and was very dull. The ticket service worker was slow too, very slow.

    Pedro

    from Argentina - January 13, 2016

    Flew Economy

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Very good airline. All of my last flights have been on time. Friendly staff. They’ve never lost my luggage. In flight service (meals) could be better, but are OK. Except for the newer 737-800s and the ERJ-190 the rest of the fleet is rather ageing, but still in good condition.
    I recommend this airline without doubt despite of what many people will say.

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