P.R.
from Netherlands - August 16, 2017
Flew Economy
Most horrible airline ever! I have flown several times with aeroflot because KLM works with them and they are the worst! Flight canceled or delayed 2 hours before. Even when i had a transfer in SVO they canceled my connecting flight to VOZ without warning or saying anything. I waited at the gate and only there i found out it was delayed for 8 hours!! And what i get for compansation? Nothing!!! 2 times already they lost my baggage and 1 time i didnt even get the back! (Read still waiting for it!!) Very bad company that should be closed for business forever!!!
Annelise
from Greece - July 11, 2017
Flew Economy
It took us ONE HOUR to check in and then (and only then) did they tell us we owed 100 Euros (50 E/flight) because my husband’s bag (which he always flies with and flew on the EXACT same plane to Athens with- Airbus A321) is “too big” for their miniature sized carry on requirements. No curtesy from the attendants other than a couple apologies combined with excuses about the system (which functioned fine for 20 other passengers while we waited). THEN, just for fun they did double security (bag search, shoes off, body pat down) at the gate. To top things off, the assistant promised us exit row seats as compensation and we instead ended up crammed into two wing seats with no leg room while those two seats remained open. Worst two flights ever with the worst service I have ever received.
Lika
from Belgium - July 6, 2017
Flew Economy
Surprised! Very positive experience. Departure and arrival on time!!! and that during a busy summer holiday period. Very clear fleet, Friendly flight crew. Special attention for kids, even if they are already teens. Excellent meal served even in economy class, and that for a flight of only 1 hour!
Economy seats with much space both in front as between, very unxepected vs European companies! + free newspapers.
Next time will defenetely book again with Aeroflot, very recommended!!!
Maya
from Russia - July 2, 2017
Flew Economy
Very bad experiance with first flight with aeroflot!
Alena
from United States - July 1, 2017
Flew Economy
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