Traveling to Calgary, the flight was 2 hours late; landing pretty late after midnight there.
The lady at the ticket counter was snobbish. Though I paid the excess baggage fee (for around 5 kg overweight – which was pretty high – about 50$; though my other baggage was way underweight), she seemed rude.
I have traveled on loads of international flights and must tell you that a few kilos overweight wouldn’t be penalized so much.
Crew on the plane seemed uninterested in the job and did not even say hello/welcome on our way in or out.
Home WestJet review by sur 2014-01-18