I bought my ticked 4 months in advance and presented to the check in 2 hours before the flight – which happened to be my 4th flight in a row and last on the way to Spain from Australia and at the end of 48 hours of travel, with a tired 4 year old. Vueling promptly informed me that I had no seat because of overbooking. When I said that was unacceptable I paid my flight months ago I expect to board, they told me they can deny entry and I should have read the terms and conditions. I was then denied my statuatory rights to care while we were subject to a long delay, no food water or accomodation was provided. When they finally organised a flight for us, we our luggage was lost and has never been returned. We have made claims which have been unattended and we are currently filing suit.
Home Vueling review by Amy 2016-04-02
