This is the worst airlines I have flown in my 30 years of business travel!
I bought their Deluxe ticket and part of this service is priority check in. When I checked in at Bangkok I was treated according to my ticket,with good service. However, when I flew home from Ho Chi Minh. The ground staff refused to give me priority check in. I showed them their own company website where is clearly say’s Deluxe ticket holders get priority check in. They responded to me “I never heard of this service” and ” it must be an old promotion or a mistake”!!
The refused to honour ther services unpaid for!
I have written their so called customer service and no one replies to me.
I can’t believe they are being given an award! They must have paid someone to award them this because their airlines if a f**king joke!
