United Airlines review by Tim 2016-01-13

    By
    Airline Ratings
    34
    January 13, 2016

    Flew United 922
    From LHR to Newark on Sat 9/1/16.
    Plane
    Left on time and was around 2/3 fullnin economy.
    Aircraft was a relatively new 767 which had the latest United IFE system with a large seat back touchcreen device.
    Crew were ok being a london based United staff.
    Seats were comfortable.
    This was in contrast to our return on UA 944 which was a very old and tired 767 with the old IFE and less legroom than outward flight.
    It was packed and sleeping was difficult.
    Crew American and much more surly than outward leg. Only plus was flight time of 6hrs 15mins which is quick.