Boeing 747 Sydney to Los Angeles & return. 737 L.A. to Houston & return. We chose the upstairs Business Class seats, peaceful, completely lie-flat, & very comfortable. Planes were a bit old, United now using 777’s for this sector. Stupid woman in L.A. wouldn’t let us into their lounge in after arriving from Sydney & waiting to go to Houston. Complaints in writing to United management ignored. United staff in Houston airport fantastic & very helpful. Otherwise everything else quite good, would travel again with United, excellent value for money in Business class with special fares.
Home United Airlines review by Leong 2013-12-10
