United Airlines review by DJ

2nd leg of a trip back to Chicago from Athens, stopover in Montreal, then flight to Chicago. 7 of us (family) were traveling. Boarded the plane headed to Chicago (Thursday night), sat for 30+ minutes at gate, then pilot announced a ‘mechanical problem’ we de-planed and queued up at gate to find out how United was going to get us home. after an hour wait, we got to gate attendant who said they do not re-book at the gate, she gave us a hotel voucher (for one night) and told us to call the number on the business cards they had at the desk. United was ZERO help in getting us home, much less quickly. we were stranded in Montreal until Sunday morning, United has refused to reimburse us for the extra $1500 in expenses we were forced to pay for hotels (Friday/Saturday) and food for 7 for 3 days. Horrible experience as it happened and then again when United refused to do the right thing and fully reimburse us (they should pay us double for the inconvenience!) THE WORST!