United sent a 37 passanger plane for a booked flight of 50. Then becasue of weight limitations, instead of removing baggage, they only put 33 passangers on the plane. They bumped my husband and I and didnt care that we had a sick 10 month old at home we were trying to get back to. Luckly we were traveling with friends and they gave us their seats. The reason we were bumped according to the gate was becasue we paid the lowest fare. We booked our flight 6 weeks ahead of time and other people 2 months. It should be last in first out.A family of 5 was also bumped and had school age children so the father had to drive 8 hours to get everyone home before school the next day. I understand when there isnt enough room people have to be left behind but that policy of lowest fare is a cheap out. I have the forethought to book my travels ahead of other passangers and in my opinion that should be rewarded. If it wasnt for my friends i wouldnt have been home to my sick son for another 20 hours.
Home United Airlines review by Alysandra 2016-01-17
