We (a friend and myself) booked a flight from Brussels to Bangkok with UIA (stop in Kiev), because at that moment it was the cheapest. I had travelled to bangkok before, for the same amount of money, so I thought it would be the same quality as before (other airlines emirates, ethihad,..). It was not! Not like before, we didn’t have much seat comfort, no individual screens for movies (which is nice for a trip over 10hours), the staff barely spoke english (especially the information giving before take-off and landing), and the worst food I’ve ever eaten on a plane (although the ukrainians seems to like it, every other foreign passenger left almost a full plate of food to be wasted).
We also had a shorter flight (brussels-kiev) which made sooo much noise, no one could take a nap and some people really looked worried at some times.
I would only recommend UIA when it’s a short flight and you don’t really have to get comfortable. No long flights, because they are hell!
EDITORS COMMENT: Thanks for the informative review, their long haul product does need to be improved we agree.
