Transavia review by Vasileios 2014-05-08

    144
    May 08, 2014

    me my wife and a friendly couple was travelling from thessaloniki to Amsterdam and back with transavia.We departure from Greece at 01/05/2014 14:10 local time.We checked in the previews day from transavia site.When we arrived at airport the transavia employees checked if our baggage met the trasvavia handbag specks(the baggage was bought the previews day of our departure from thessaloniki according to transavia site specks 55x35x25x,<10kg) and they passed them as hand baggage.After that we board on plane to Amsterdam and we arrived with no problem.We supposed to return at 06/05/2014 9:40 Amsterdams local time.We again checked-in on line using the transavia site the day before we departure from Amsterdam.Next morning we started our return to Greece and we arrived at airport 30 minutes before our departure time because of a delay to our train from Amsterdam central to Schiphol airport(the train stopped in the middle to Schiphol airport and waited 15 minutes for a cargo train to pass)when we arrived at the airport we went to transavia check-in desk for directions and help with our flight.At the trasnavia desk the behaviour of employees was anuxeptable.first they told as that our hand baggage that met the transavia specks in Greece was to big for the plane and not only that because we where 30 and not 40 minutes before departure time the baggage gate was closed and they refused us boarding to our plane and left us in Amsterdam schiphol airport with no help at all.And after that they forced us with their behaviour to buy new tickets from transavia for an other city of my country (Athens) because we had to return to our home immediately and we travelled for 24 hours using any transportation available to reach our home.Transavia is the worst airline i ever travelled and would not suggest them to anyone.This airline will do anything to rip you off finding any small detail that could make you pay extra money.They will not have any problem living alone to a foreign country if you don't have extra to pay.