Thai Airways review by Colin

DO NOT USE THAI AIR – they left me stranded in Dubai after I missed a connecting flight through no fault of my won .. they did not offer me an alternative flight … they advised a hotel stay for 3-4 days whilst they looked for a cheap flight … and I booked business class ..I had a business class flight scheduled on Dec 12 2022 … Manchester > Copenhagen -Bangkok
We arrived in Dubai late and was informed the flight had gone. Emirates then informed me that I had to speak with Thai Air to get another flight issued.
I spent over an hour phoning Thai Air (BKK) with nobody picking up the phone.
I then spoke with Thai Air (Dubai) who informed me that they did not have any alternative flights and suggested that I buy a new ticket and then claim the funds back later. I then paid £1279.43 for a Kuwaiti Airline flight out of Dubai > Kuwaiti > Bangkok…
Thai Air abandoned me in Dubai …